FAQ's

What is an CoFlex3200 antenna?

The CoFlex3200 is an antenna set consisting of two CoFlex1000 logarithmic-periodic dipole antennas, a buffalo tube (CoFlexDualMount-65) and mounting material. The arrangement of the antennas amplifies and stabilises the mobile radio signal of the 4G or 5G router. A mobile router with SIM card is required.

What is MIMO?

MIMO stands for "Multiple Input Multiple Output" and refers to a technology in which several antennas are used simultaneously to receive and transmit data. This significantly increases the data rate and connection stability.

How do I optimally align an 5G/LTE antenna?

Aim the antenna in the direction of the nearest mobile phone mast. Use signal strength indicators on your router or special apps to find the best position. An elevated mounting position without obstacles improves reception.

What cable length is ideal for my antenna?

The shorter the antenna cable, the lower the signal loss. It is recommended to keep the cable length as short as possible. For longer distances, high-quality, low-loss cables should be used.

Are your antennas weatherproof?

Yes, our antennas are designed for outdoor use and have a weatherproof, UV-resistant design with IP65-certified housing.

Can I also use the antenna indoors?

Our antennas are optimised for outdoor use. Indoor installation is possible, but may result in a weaker signal, especially if structural obstacles impair reception.

Which routers are compatible with the antennas?

Our antennas are compatible with most 4G/5G routers that have external antenna connectors (SMA/TS9), e.g. from AVM (FritzBox), Huawei, ZTE, Teltonika and Netgear.

What to do if the reception doesn't improve?

Check the alignment of the antenna, the cable length and the router settings. Make sure that the antenna is connected correctly and that there are no obstacles interfering with reception. If you have any further problems, please contact our support team.

Do I need a technician for installation?

As a rule, no specialist is required. Our antennas are designed so that they can be easily installed using the enclosed installation material. Simple instructions are included or available to download.

Does the antenna also work abroad?

Yes, our antennas are compatible with all common 4G and 5G frequencies in Europe and can also be used in neighbouring countries without any problems, provided that corresponding mobile networks are available there.

What guarantee do you offer on your antennas?

We offer a statutory warranty of 2 years on our antennas. In the event of defects or malfunctions, we provide straightforward assistance - simply contact us with proof of the order.

How do I measure my internet speed?

We recommend the official network test of the Austrian Broadcasting Authority: www.netztest.at