FAQs
What is a CoFlex3200 antenna?
The CoFlex3200 is an antenna set consisting of two CoFlex1000 log-periodic dipole antennas, a buffalo tube (CoFlexDualMount-65), and mounting hardware. The antenna arrangement amplifies and stabilizes the mobile signal from the 4G or 5G router. A mobile router with a SIM card is required.
What is MIMO?
MIMO stands for "Multiple Input Multiple Output" and refers to a technology in which multiple antennas are used simultaneously for receiving and transmitting data. This significantly increases the data rate and connection stability.
How do I optimally align a 5G/LTE antenna?
Point the antenna towards the nearest cell tower. Use your router's signal strength indicator or a dedicated app to find the best position. An elevated mounting position without obstructions will improve reception.
What cable length is ideal for my antenna?
The shorter the antenna cable, the lower the signal loss. It is recommended to keep the cable length as short as possible. For longer distances, high-quality, low-loss cables should be used.
Are your antennas weatherproof?
Yes, our antennas are designed for outdoor use and feature a weatherproof, UV-resistant design with an IP65-certified housing.
Can I use the antenna indoors?
Our antennas are optimized for outdoor use. Indoor installation is possible, but may result in a weaker signal, especially if structural obstacles impede reception.
Which routers are compatible with the antennas?
Our antennas are compatible with most 4G/5G routers that have external antenna connectors (SMA/TS9), e.g. from AVM (FritzBox), Huawei, ZTE, Teltonika and Netgear.
What to do if the reception doesn't improve?
Check the antenna's orientation, cable length, and router settings. Ensure the antenna is properly connected and that no obstructions are interfering with the signal. If you continue to experience problems, please contact our support team.
Do I need a technician for the installation?
Generally, no professional installation is required. Our antennas are designed for easy installation using the included mounting hardware. Simple instructions are included or available for download.
Does the antenna also work abroad?
Yes, our antennas are compatible with all common 4G and 5G frequencies in Europe and can also be used without problems in neighboring countries, provided that corresponding mobile networks are available there.
What warranty do you offer on your antennas?
We offer a statutory 2-year warranty on our antennas. In case of defects or malfunctions, we will provide straightforward assistance – simply contact us with proof of purchase.
How do I measure my internet speed?
We recommend the official network test of the Austrian Broadcasting Authority: www.netztest.at
